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Steam Subscriber Agreement Policies Or Restrictions

Your access to Tree of Savior (the «GAME») represents your agreement with the rules of conduct and policies listed below, as well as with the End User Licensing Agreement («EULA»), STEAM™ subscription agreement and other policies and agreements of IMC Games Co., Ltd., and STEAM. Failure to comply with these rules may result in the immediate termination of your account. If you do not accept all the terms of this Contract, you are not allowed to use or access the game. IMC Games define the policies described below to track all its users. In the event of a problem that is not specified in these Terms of Use, IMC Games has full latitude and authority to resolve this issue. We, IMC Games, do our best to ensure that our customers play the game smoothly in accordance with our operating policies. We are aware of all kinds of errors and service interruptions that may occur via the support channel on the official website during the gaming service. However, if the information is not provided by the official support channel, it is not mandatory to respond. Responses to requests are limited to content related to gaming services and we do not answer any other questions. We do not respond to confidential development information, the personal data of others and information that may be contrary to the terms and conditions. Requests involving repeated content, verbal insults and intimidation, personal assault and sexual harassment, as well as misinformation, may be ignored or answered with brief responses that guide the corresponding operating guidelines. We are able to implement appropriate measures, such as warnings and sanctions against customers who violate operating guidelines.

You must not abuse, harass or threaten another player or member of IMC Games. This implies, but not limited to: submitting assistance tickets with false information to gain benefits or make someone else suffer; Send excessive emails or support tickets IMC Games to disrupt the performance of its duties. You should not falsely state that IMC Games members are biased against certain players or groups. You must not use offensive, defamatory, ethnic or racist language, offensive, malicious, hateful, obscene, offensive, sexually explicit, threatening or vulgar. (Alternative spelling or partial concealment of these words are reprimanded in the same way as actual use of these words.) They must not threaten real violence in any way. You must not let or attempt to disclose other people`s personal data. You don`t have to constantly act in a way that disrupts the gameplay of other players. You must not present yourself as a member of IMC Games. You must not present yourself as a representative of another player, group of players, characters or NPC entities or wrongly.

You must report all game errors, errors and other gambling problems to IMC Games. You should not abuse it or make complaints to others for your own benefit and share this information with others who may abuse it to their advantage. You must not abuse AI, unusual objects or quests to make illegal profits. You must not participate in the sale or purchase of the following real currency transactions: accounts, in-game items, game currency or any other material deemed unsuitable by IMC Games.